At The Universal Trade Route Ltd (UTR), we believe in transparency, and we’re committed to being upfront about our privacy practices, including how we treat personal information we collect or receive. This policy explains our privacy practices across all UTR Websites.
1. INFORMATION COLLECTED OR RECEIVED
2. MESSAGES FROM UTR
For various reasons, UTR may contact you about our services or your activity. Some of these messages are required, service-related messages for members, other messages are not required. If you no longer wish to use UTR’s services or receive service-related messages, then please contact us at email@example.com. On occasion, UTR may contact you. Primarily, messages are delivered by email, in some situations, UTR may contact you by telephone, SMS message or physical mail in order to provide you with information about products and features you may find of interest or to provide you with customer support. Some messages from UTR are service-related and required for Site contributors, examples of service-related messages include, but are not limited to: a welcome/confirmation email when you register, notification of invoice or correspondence with UTR’s support team. These messages are not promotional in nature. As a Site contributor, UTR may also send you messages related to certain features on the Site or your activity. UTR may also send you news or updates about changes to our site or services.
3. INFORMATION SHARING & DISCLOSURE
4. COOKIES & TRACKING TECHNOLOGIES
UTR uses a variety of technologies to help us better understand how people use our site and services. UTR may partner with third-party services that may use various tracking technologies, such as browser cookies or Flash cookies, to provide certain services or features. These technologies allow a partner to recognize your computer each time you visit UTR, but do not allow access to personally identifiable information from UTR. UTR does not have access or control over these third-party technologies, and they are not covered by our privacy statement.
The security of your personal information is important to us. All personal information is held securely and is not sold or disclosed to any third parties without your explicit consent, except as specified in this policy. Publicly displayed information such as business opportunities and organisation crests, descriptions and website URLs, are in the public domain.
6. DATA RETENTION
UTR will retain your information, if you no longer want UTR to use your information to provide you services, please contact us at ; UTR will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
UTR reserves the right to modify this privacy statement at any time, so please review it periodically. We’ll communicate changes by posting a notice on the Site. If we make material changes to this policy you will be notified here, by email, or other places UTR deems appropriate.
8. CONTACT UTR
If you have any support issue, would like further information or would like UTR to remove your information please email us at , write to us at The Universal Trade Route Ltd, Rm 2912 Tower 2, Times Square, 1 Matheson Street, Causeway Bay, Hong Kong or phone us on +852-2961-4282.
By using the Site in any manner, including but not limited to visiting or browsing the Site, you (the "member" or "you") agree to be bound by this Agreement, including those additional terms and conditions and policies referenced herein and/or available by hyperlink. This Agreement applies to all users of the Site.
1. UTR WORLD AND MEMBER PLATFORM ARE VENUES
UTR World and Member Platform act as venues to allow Site users join our community and add knowledge. UTR endeavours to ensure all information on the Site is correct and proper however UTR does not pre-screen all users or all the content added to the Site by visitors. UTR HAS NO CONTROL OVER THE QUALITY, SAFETY, MORALITY OR LEGALITY OF ANY CONTENT ADDED TO THE SITE, THE TRUTH OR ACCURACY OF THE INFORMATION, OR THE OWNERSHIP OF ANY POSTING. UTR cannot guarantee the true identity, age, and nationality of any Site contributor. You agree that the Site are a venue and as such UTR is not responsible or liable for any content, for example, data, text, information, usernames, graphics, images, photographs, profiles, audio, video, items, your own risk.
2. SITE CONTRIBUTORS
Qualification: UTR's services are available only to, and may only be used by, individuals who are 18 years and older who can form legally binding contracts under applicable law. You represent and warrant that you are at least 18 years old and that all information you submit is accurate and truthful. UTR may, in its sole discretion, refuse to offer access to or use of the Site to any person or entity and change its eligibility criteria at any time. This provision is void where prohibited by law and the right to access the Site is revoked in such jurisdictions. Individuals under the age of 18 must at all times use UTR's services only in conjunction with and under the supervision of a parent or legal guardian who is at least 18 years of age. In this all cases, the adult is the user and is responsible for any and all activities.
Compliance: You agree to comply with all local laws regarding online conduct and acceptable content. In addition, you must abide by UTR's policies as stated in this Agreement as well as all other operating rules, policies and procedures that may be published from time to time on the Site by UTR. In addition, some services offered through the Site may be subject to additional terms and conditions promulgated by UTR from time to time; your use of such services is subject to those additional terms and conditions, which are incorporated into this Agreement by this reference.
Right to Refuse Service: UTR reserves the right to refuse service to anyone, for any reason, at any time. UTR reserves the right to remove any content from the Site, for any reason, at any time.
3. ADDED CONTENT, REGISTRATION & FEES
The Site provides many services free of charge, such as adding registering as a member, publications and use of the member platform. UTR may, at UTR's sole discretion, change some or all of UTR's services at any time. In the event UTR introduces a new service requiring fees, the fees for that service are effective at the launch of the service. Unless otherwise stated, all fees are quoted in US Dollars (USD).
Registration: Your organisation will be registered and added as a member upon receipt of completed registration form, please allow 24hrs for completed registration.
Deregistration: If you would like to deregister your organisation from the Site please contact us at firstname.lastname@example.org.
Added Content: Knowledge, top tips and useful links will be added to the relevant Site upon receipt of the completed form.
Information & Removal: When adding content to the Site please use caution and common sense, do not add any personal information that you would not like in the public domain. If you have added content you wish removed please contact us at email@example.com.
Re-Posting Content: By posting Content with UTR, it is possible for an outside website or a third party to re-post that Content. You agree to hold UTR harmless for any dispute concerning this use.
Idea Submissions: UTR considers any unsolicited suggestions, ideas, proposals, knowledge or other material submitted to it by users via the Site or otherwise (collectively, the "Material") to be non-confidential and non-proprietary, and UTR shall not be liable for the disclosure or use of such Material. If, at UTR's request, any user sends Material to improve the Site (for example through the customer support), UTR will also consider that Material to be non-confidential and non-proprietary and UTR will not be liable for use or disclosure of the Material. Any communication by you to UTR is subject to this Agreement. You hereby grant and agree to grant UTR, under all of your rights in the Material, a worldwide, non-exclusive, perpetual, irrevocable, royalty-free, fully-paid, sub-licensable and transferable right and license to incorporate, use, publish and exploit such Material for any purpose whatsoever, commercial or otherwise, including but not limited to incorporating it in the API, documentation, or any product or service, without compensation or accounting to you and without further recourse by you.
5. PROHIBITED ITEMS & ACTIVITIES
You are solely responsible for your conduct and activities on and regarding to the Site and any and all data, text, information, usernames, graphics, images, photographs, profiles, audio, video, items, and links (together, "Content") that you submit, post, and display on the Site. Your Content and your use of the Site shall not:
1. Be false, inaccurate or misleading.
2. Be fraudulent or involve the sale of illegal, counterfeit or stolen items.
3. Infringe upon any third-party's copyright, patent, trademark, trade secret or other proprietary or intellectual property rights or rights of publicity or privacy (see also, UTR's Copyright and Intellectual Property Policy).
4. Violate this Agreement, any site policy or community guidelines, or any applicable law, statute, ordinance or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising).
5. Be defamatory, trade libellous, unlawfully threatening, unlawfully harassing, impersonate or intimidate any person (including UTR staff or other users), or falsely state or otherwise misrepresent your affiliation with any person, through for example, the use of similar email address, nicknames, or creation of false account(s) or any other method or device.
6. Be obscene or contain child pornography.
7. Contain or transmit any code of a destructive nature that may damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information.
8. Host images not part of a listing.
9. Modify, adapt or hack UTR or modify another website so as to falsely imply that it is associated with UTR.
10. Appear to create liability for UTR or cause UTR to lose (in whole or in part) the services of UTR's ISPs or other suppliers.
6. INFORMATION CONTROL
UTR does not control the Content provided by users that is made available on the Site. You may find some Content to be offensive, harmful, inaccurate, or deceptive. There are also risks of dealing with underage persons or people acting under false pretence. Additionally, there may also be risks dealing with international trade and foreign nationals. By using the Site, you agree to accept such risks and that UTR (and UTR's officers, directors, agents, parent, subsidiaries, joint ventures and employees) is not responsible for any and all acts or omissions by Site users. Please use caution and common sense when using the Site. UTR is not responsible for the availability of outside website or resources linked to or referenced on the Site. UTR does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such website or resources. You agree that UTR shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such website or resources.
7. ACCESS & INTERFERENCE
The Site may contain robot exclusion headers which contain internal rules for software usage. Much of the information on the Site is updated on a real-time basis and is proprietary or is licensed to the Site by UTR's users or third-parties. You agree that you will not use any robot, spider, scraper or other automated means to access the Site for any purpose whatsoever or otherwise without UTR's prior express written permission. Additionally, you agree that you will not:
1. Take any action that imposes, or may impose, in UTR's sole discretion, an unreasonable or disproportionately large load on the Site infrastructure.
2. Copy, reproduce, modify, create derivative works from, distribute or publicly display any user Content (except for your Content) from the Site or otherwise without the prior express written permission of UTR and the appropriate third party, as applicable.
3. Interfere or attempt to interfere with the proper working of the Site or any activities conducted on the Site.
4. Bypass the Site robot exclusion headers or other measures UTR may use to prevent or restrict access to UTR.
8. UTR'S INTELLECTUAL PROPERTY
UTR, and other Site graphics, logos, designs, page headers, button icons, scripts, and service names are trademarks, trademarks or trade dress of The Universal Trade Route Ltd. UTR's trademarks and trade dress may not be used, including as part of trademarks and/or as part of domain names or email addresses, in connection with any product or service in any manner that is likely to cause confusion.
10. NO ACCESS GUARANTEED
UTR does not guarantee continuous, uninterrupted access to the Site, and operation of the Site may be interfered with by numerous factors outside UTR's control.
11. LEGAL COMPLIANCE
You shall comply with all applicable domestic and international laws, statutes, ordinances and regulations regarding your use of the Site and any UTR service.
If any provision of this Agreement is held unenforceable, then such provision will be modified to reflect the parties' intention. All remaining provisions of this Agreement shall remain in full force and effect.
13. NO AGENCY
You and UTR are independent contractors, and no agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by this Agreement.
14. UTR SERVICE
15. RESOLUTION OF DISPUTES & RELEASE
In the event a dispute arises between you and UTR, please contact UTR at ; any dispute arising from or relating to the subject matter of this Agreement shall be settled by arbitration in Hong Kong, using the English language. The prevailing party in any arbitration or other proceeding arising under this Agreement shall be entitled to receive reimbursement of its reasonable expenses (including reasonable attorneys' fees, expert witness fees and all other expenses) incurred in connection therewith. You and UTR agree that any cause of action arising out of or related to the Site (including, but not limited to, any services provided or made available therein) or this Agreement must commence within six (6) months after the cause of action arose; otherwise, such cause of action is permanently barred.
Should you have a dispute with one or more users, or an outside party, you release UTR (and UTR's parent, officers, directors, agents, subsidiaries, joint ventures and employees) from any and all claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such disputes. UTR encourages users to report user-to-user disputes to UTR at , your local law enforcement, postmaster general, or a certified mediation or arbitration entity, as applicable. UTR, for the benefit of users, may try to help users resolve disputes. UTR does so in UTR's sole discretion, and UTR has no obligation to resolve disputes between users or between users and outside parties. To the extent that UTR attempts to resolve a dispute, UTR will do so in good faith based solely on UTR's policies. UTR will not make judgments regarding legal issues or claims.
Without limiting any other remedies, UTR may, without notice, and without refunding any fees, delay or immediately remove Content, warn UTR's community of a user's actions, issue a warning to a user, temporarily suspend a user, temporarily or indefinitely suspend a user's account privileges, terminate a user's account, prohibit access to the Site, and take technical and legal steps to keep a user off the Site and refuse to provide services to a user if any of the following apply:
2. UTR is unable to verify or authenticate any of your personal information or Content.
3. UTR believes that a user is acting inconsistently with the letter or spirit of UTR's policies, has engaged in improper or fraudulent activity in connection with the Site or the actions may cause legal liability or financial loss to the Site' users or to UTR.
17. NO WARRANTY
UTR, UTR'S PARENT, SUBSIDIARIES, OFFICERS, DIRECTORS, EMPLOYEES, AND UTR'S SUPPLIERS PROVIDE UTR'S WEBSITE AND SERVICES "AS IS" AND WITHOUT ANY WARRANTY OR CONDITION, EXPRESS, IMPLIED OR STATUTORY. UTR, UTR'S PARENT, SUBSIDIARIES, OFFICERS, DIRECTORS, EMPLOYEES AND UTR'S SUPPLIERS SPECIFICALLY DISCLAIM ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, PERFORMANCE, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. IN ADDITION, NO ADVICE OR INFORMATION (ORAL OR WRITTEN) OBTAINED BY YOU FROM UTR SHALL CREATE ANY WARRANTY.
18. LIABILITY LIMIT
IN NO EVENT SHALL UTR, AND (AS APPLICABLE) UTR'S PARENT, SUBSIDIARIES, OFFICERS, DIRECTORS, EMPLOYEES OR UTR'S SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER, WHETHER DIRECT, INDIRECT, GENERAL, SPECIAL, COMPENSATORY, CONSEQUENTIAL, AND/OR INCIDENTAL, ARISING OUT OF OR RELATING TO THE CONDUCT OF YOU OR ANYONE ELSE IN CONNECTION WITH THE USE OF THE SITE, UTR'S SERVICES, OR THIS AGREEMENT, INCLUDING WITHOUT LIMITATION, LOST PROFITS, BODILY INJURY, EMOTIONAL DISTRESS, OR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. UTR'S LIABILITY, AND (AS APPLICABLE) THE LIABILITY OF UTR'S PARENT, SUBSIDIARIES, OFFICERS, DIRECTORS, EMPLOYEES, AND SUPPLIERS, TO YOU OR ANY THIRD PARTIES IN ANY CIRCUMSTANCE IS LIMITED TO THE GREATER OF (A) THE AMOUNT OF FEES YOU PAY TO UTR IN THE 12 MONTHS PRIOR TO THE ACTION GIVING RISE TO LIABILITY, AND (B) $100. SOME COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
YOU AGREE TO INDEMNIFY AND HOLD UTR AND (AS APPLICABLE) UTR'S PARENT, SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, AGENTS, AND EMPLOYEES, HARMLESS FROM ANY CLAIM OR DEMAND, INCLUDING REASONABLE ATTORNEYS' FEES, MADE BY ANY THIRD PARTY DUE TO OR ARISING OUT OF YOUR BREACH OF THIS AGREEMENT OR THE DOCUMENTS IT INCORPORATES BY REFERENCE, OR YOUR VIOLATION OF ANY LAW OR THE RIGHTS OF A THIRD PARTY.
20. CHOICE OF LAW
This Agreement shall in all respects be interpreted and construed with and by the laws of the Hong Kong.
All Sections of this Agreement shall survive any termination or expiration of these Terms and Conditions.
Except as explicitly stated otherwise, any notices shall be given by postal mail to The Universal Trade Route, Rm 2912 Tower 2, Times Square, 1 Matheson Street, Causeway Bay, Hong Kong (in the case of UTR) or, in your case, to the email address you provide to UTR (either during the registration process or when your email address changes). Notice shall be deemed given 24 hours after email is sent, unless the sending party is notified that the email address is invalid. Alternatively, UTR may give you notice by certified mail, postage prepaid and return receipt requested, to the address provided to UTR. In such case, notice shall be deemed given three days after the date of mailing.
The services hereunder are offered by The Universal Trade Route Ltd., Rm 2912 Tower 2, Times Square, 1 Matheson Street, Causeway Bay, Hong Kong.
Effective Date: January 1st, 2014